Rehearsals

According to the regulations of the Ministry of Health, it is not possible to return underwear - panties and bras

Exchanges will be made within 14  Business days after receiving the shipment , contact our customer service by phone or email. An exchange will only be given to a product that is in its complete and original packaging and that has not been used in any way.

Returning an item

Returning an item will be possible within 14 business days of receiving the shipment, you can receive a full monetary credit minus 5% or NIS 100 cancellation fee (whichever is lower). An item return will only be given to a product that is in its complete and original packaging and that has not been used in any way.

In the case of returning an order where shipping is free, the refund will be given minus the shipping fees for the return itself.

Credit for a returned item will be given for the price of the item and not for the shipping cost.

It is not possible to return underwear - panties and bras

Exchange items:

1. Exchange with courier to the house - cost 25 NIS by phone arrangement - 0545563322.

2. Arriving at the studio by prior arrangement by calling 0545563322.

Returning items:
You can choose between 3 options-

1. Credit to the site for the ownership of the item- You can reach us for return in Herzliya by prior arrangement 0545563322 or receive the credit to the site with a reduction of the shipping fee (25 NIS) and a courier will come to pick up the item.

2. Refund of the item (minus 5% credit cancellation fee)- At a cost of 25 NIS shipping fees about the return service.

3. Come to our studio by appointment and make a return/exchange. Can be arranged by phone
054-5563322

Swimwear and underwear (underwear and bras) cannot be exchanged or returned in accordance with the directive of the Ministry of Health

No credit or refund will be given for items bought as part of the 1+1 sale. It is possible up to two weeks from the date of purchase to exchange a product for another product in the amount purchased with a shipping cost of NIS 25

Giftcard:

1. The gift card can be redeemed by buying online only and for 3 years from the date of purchase.

2. The gift card will be provided to the customer as a coupon code that will be sent by e-mail.

3. You can receive a refund on an unused gift card minus a 5% transaction cancellation fee, or a refund on a partially redeemed gift card minus a 5% cancellation fee on the amount remaining unredeemed for two years from the date of purchase. The refund will be made by crediting the payment method through which the purchase was made on the website only. It is not possible to receive a refund in any other way.